1. Introduction
This policy outlines the terms and procedures for requesting a refund for services and products purchased through Omiyou. By making a purchase, you agree to the terms stated below.
2. Eligibility for Refund
2.1. Refunds are only allowed for purchases that meet the criteria set by Omiyou.
2.2. Refund requests must be made within 14 days from the date of purchase.
2.3. Products or services that have been partially or fully used may not be eligible for a refund.
3. Refund Request Process
3.1. Users must contact Omiyou customer support and provide proof of purchase.
3.2. All requests will be reviewed within 7 business days after receiving a complete application.
3.3. If approved, the refund will be processed using the original payment method within 14 business days.
4. Exclusions and Limitations
4.1. Refunds will not be granted for purchases that violate Omiyou’s terms and conditions.
4.2. Subscription services may have different refund policies, which will be specified in the subscription details.
4.3. Omiyou is not responsible for any third-party processing fees that may apply.
5. Policy Changes
5.1. Omiyou reserves the right to modify or update this policy at any time without prior notice.
5.2. Any changes will take effect immediately after being updated on the Omiyou website or application.
6. Contact Us
If you have any questions regarding this refund policy, please contact Omiyou customer support.
By making a purchase on Omiyou, you agree to the refund policy stated above.